WEBINAR - Leveraging Neuroscience to Address Counter-Productive Employee Behavior
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WEBINAR - Leveraging Neuroscience to Address Counter-Productive Employee Behavior

When: Thursday, July 9, 2020
11:30 AM - 12:45 PM
Where: Virtual Online Webinar - Zoom Meeting
United States
Presenter: Robert Goldmann and Steve McElfresh
Contact: PIHRA Programs Dept

Online registration is closed.
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Leveraging Neuroscience to Address
Counter-Productive Employee Behavior

presented by Robert Goldmann & Steve McElfresh


At least 37% of employees experience or witness bullying (WBI US), and over 40% of women report being harassed at work (Quinnipiac). Too often managers -- and sometimes HR BPs -- respond to compulsive, negative behavior with threats, judgments, or avoidance.  Such responses are usually ineffective and result in unnecessary tension, lost productivity, and avoidable exits.   HR BPs are often tasked to coach for underperformance, addressing a wide array of self-destructive patterns like insensitivity (low-EQ), inhibition, self-censoring, and procrastination. 

This is a presentation of specific skills HR BPs can use to better manage interventions aimed at curing unacceptable workplace behavior. It describes a real workplace situation—an intervention to help a high-performing employee, key to the company’s success, stop behavior seen as bullying and possibly misogynistic.

It presents a simple seven-step process aimed first at helping the employee deepen their motivation to improve their behavior, and for helping employee and supervisor to rapidly determine whether there is likelihood of improvement. It also demonstrates actions the motivated employee can then use to address the unacceptable behavior and become a successful employee.

Take aways:

  • Understand the neurological sources of influences that lead to inappropriate and unproductive workplace behavior.
  • Acquire tools to evaluate – and enhance -- employee motivation to improve
  • Learn new approaches to workplace behavioral interventions that are more effective (and less stressful for everyone involved!)



  Robert Goldmann, Business & Personal Coach & Mentor. Clarity and Performance Coaching

Robert Goldmann has been CEO of several manufacturing and financial service companies. In his business coaching and mentoring practice (now in its 18th h year) he works with executives, business owners, and professionals. In addition, he is an experienced meditation instructor and has facilitated groups dealing with life-threatening illness and bereavement. This talk — and his book, Act from Choice — are derived from his studies in psychology, neurobiology, and organizational process, as well as a lifetime of business leadership and coaching experience. He has a BS in mechanical engineering from MIT, an MBA from Harvard and is a graduate of CoachU. He has spoken widely and leads workshops on self-management, business strategy, and mindfulness.
  Steve McElfresh, Principal & Founder, HR Futures, Inc.

Steve McElfresh is a Principal at, and the Founder of, HR Futures, Inc where he works with scaling organizations to address the people problems of growth. Recently, Steve was the SVP/People at Duo Security, driving growth and supporting their acquisition and integration with Cisco. He has been the CHRO at three other tech companies, two of which he took public. He was formerly the President/CEO of Saratoga Institute and taught at the Boston College School of Management. Steve has a PhD is from Boston College and a JD from Santa Clara University. He has led programs world-wide on People analytics, HR strategy, and scaling fast-growth organizations.


This program is valid for 1.25 PDC for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

This program has been submitted to the HR Certification Institute (HRCI) for review.

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Registration Rates

Category Pre-Registration
PIHRA Member Free
Guest/Nonmember $50

Online registration stays open up till the time webinar starts.


Cancellation Policy

There will be a 50% administration fee for any cancellations. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to the event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.


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