CANCELLED - Woodland Hills - Employees Do the Darnedest Things! Addressing Conflict Constructively..
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CANCELLED - Woodland Hills - Employees Do the Darnedest Things! Addressing Conflict Constructively..

When: Thursday, April 2, 2020
7:30 AM - 9:30 AM
Where: Woodland Hills Country Club
21150 Dumetz Road
Woodland Hills, California  91364
United States
Presenter: Paul Falcone
Contact: PIHRA Woodland Hills Programs Chair

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PIHRA Woodland Hills

Employees Do the Darnedest Things!
Addressing Conflict Constructively Before
It Gets Out of Hand

presented by Paul Falcone



It’s never a dull moment in HR, but you sometimes have to wonder, “Did I really go to college for this?” Beyond the amazement of what our employees can sometimes think of or do, though, lies our sense of creating a “turnaround culture” where we can redirect or otherwise influence what they’re thinking just moments before they go down that deep, dark road that can get them—and your company—into trouble.

Join us for a fun and light-spirited breakfast with some very concrete and serious takeaways, including:

  • Motivation, Coaching, or Discipline: Appropriate HR Intervention Options Across Multiple Challenges
  • Addressing Conduct that Isn’t Necessarily Illegal but that Potentially Breaches Your Code of Conduct or Policy & Procedure Guidelines
  • Teaching Ethics to Frontline Employees
  • Differentiating Between Performance vs. Conduct and Sameness vs. Consistency
  • Reenergizing Your Teams, the Old-Fashioned Way: By Sitting Around the Campfire and Passing Along Wisdom from the Elders to the Newest Generation

We’ll also discuss how to get middle management on board to help partner with you to turn around the base of your employees to think before they act, care before they give in to an entitlement mentality, and develop an achievement mentality to help them—and you—become more successful in your roles.



All our decisions about in-person PIHRA events will be based on guidance and recommendations from the CDC, WHO, state, and local officials. As the COVID-19 situation evolves, so too will our decisions. As of March 15th, all in-person PIHRA events are cancelled through May 31, 2020. Those that paid to attend will be receiving a full refund between now and the next 30 days. 

For #HR support and resources, please visit the #PIHRA COVID-19 Resource page:  




Paul Falcone, The Motion Picture and Television Fund

Paul Falcone ( is the CHRO for The Motion Picture and Television Fund in Woodland Hills. In the past, Paul served as head of human resources for Nickelodeon, head of international human resources for Paramount Pictures, and director of employee & labor relations for The City of Hope. Paul is a renowned expert on effective hiring, performance management, and leadership development, especially in terms of helping companies build higher performing leadership teams. Some of his best-selling AMACOM, SHRM, and HarperCollins Leadership books include 96 Great Interview Questions to Ask Before You Hire, 101 Tough Conversations to Have with Employees, 101 Sample Write-Ups for Documenting Employee Performance Problems, and 2600 Phrases for Effective Performance Reviews. This workshop highlights much of Paul’s newest book, 75 Ways for Managers to Hire, Develop, and Keep Great Employees. Paul is a regular contributor to HR Magazine and a long-term adjunct faculty member in UCLA Extension’s School of Business and Management.




This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

This program has been approved for 1.25 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


Cancellation Policy

There will be a 50% administration fee for any cancellations. If you need to cancel, we must receive it in writing (email or fax) 2 business days prior to the event during normal business hours. Refunds will not be given to no-shows. Credits will not be issued for use towards future PIHRA events.


Additional Information/Disclaimer

Registration and attendance at, or participation in, PIHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.

Click here to read PIHRA's response to the Novel Coronavirus and access COVID-19 HR Resources.