Interpersonal Conflict: A Tale of Two Models
presented by Dr. Sam Alibrando
Interpersonal conflict at work (or anywhere for that matter) is inevitable. How well we handle it can make all the difference to our effectiveness at work not to mention our personal enjoyment and satisfaction.
In this presentation the speaker will present two models to understand conflict:
- The Thomas-Kilman model of conflict–for resolving differences and relational impasses; and
- The Interpersonal Triangle Model to understanding and road map for handling conflict–based on emotional imbalance. (This last model & roadmap is based on the speaker’s book on emotional intelligence: The Three Dimensions of Emotion: Finding the Balance of Power, Heart & Mindfulness.)
Three Learning Objectives:
- Learn the 5 types of conflict management and which one do you favor?
- Identify the three types of reactivity to conflict and the one effective response to conflict.
- Learn about (and begin to practice) the tool or roadmap to finding your relational sweet spot – the best place to handle conflict.
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11:30am - 12:00pm - Welcome/Registration/Networking
12:00pm - 1:30pm - Speaker Presentation
Lunch will be served
||Sam Alibrando, Ph.D., Clinical & Organizational Psychologist, PAC, Inc.
Dr. Sam Alibrando, a respected clinical psychologist, organizational consultant, mediator, executive coach, workshop facilitator and author, brings his 30+ years of experience as a psychologist to help individuals grow and organizations select and development its senior level leaders and teams.
He is the author of two books: Follow the Yellow Brick Road … his book on the change process; and The 3 Dimensions of Emotion: Finding the Balance of Power, Heart & Mindfulness … his award winning (business) book on emotional intelligence. (http://www.power-heart-mindfulness.com/ ). He has worked with companies such as American Red Cross, Applied Materials, Farmers Insurance, JPL and Jacobs Engineering (to mention a few).
He also has a part-time clinical practice in Pasadena California with two other associates. He serves or has served as Associate Clinical Professor at Fuller Seminary, Board member of Rose City Clinic, President of the San Gabriel Valley Psych Association and the Clinical Director of Fuller Psych and Family Services.
This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.
This program has been approved for 1.5 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org.
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