Coachella Valley - Conflict Resolution
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Coachella Valley - Conflict Resolution

When: Wednesday, September 18, 2019
8:00 AM - 10:00 AM
Where: Woodhaven Country Club
41-555 Woodhaven Dr East
Palm Desert, California  92211
United States
Presenter: Carol Marzouk
Contact: Mike Wales

Online registration is closed.
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PIHRA Coachella Valley

Conflict Resolution

presented by Carol Marzouk


With almost 30 years in corporate, what sets Carol apart as a coach is her ability to gain keen insights about the human side of doing business combined with insights about specific business issues that partners, leaders, executives, and managers face. She provides outstanding value to leaders who want to more effectively executive strategy and key initiatives, and also for those who face issues fully engaging their people. In her work, Carol does a phenomenal job combining best practices in hard-core business disciplines like Six Sigma and process improvement, along with helping leaders gain insight about their specific behaviors and perceptions that might be holding back performance. She cares deeply about the success of her clients, is extremely easy to work with and personable, and yet is insistent on the highest standards of achievement, quality, integrity, and results.


Program Agenda

7:30am - 8:00am - Registration
8:00am - 10:00am - Program and Breakfast




We are so pleased to have with us Carol Marzouk of Leadership N Soul Speaking with us about Conflict Resolution. Whether in the workplace, with a client, or in a personal relationship, we will learn how to say Resolve Conflict in a way that we do not destroy our relationships.

Carol is an attitude adjuster who works with Leadership Teams to get them back in Cultural Alignment. She Coaches the leaders of companies, law firms, and not-for-profits on why they all need to be rowing in the same direction and how they can put aside their differences and pull together for the common good. Carol counsels leaders of Organizations on how best to handle that one senior executive who behaves badly, doesn’t know how to speak kindly, and just refuses to play nice with the staff or even other executives.

Born in Mexico City, Carol is natively fluent in Spanish and English and the only member of her family to go to college. After graduating from UCLA with a Bachelors in Psychology, Carol has kept her skills sharp, earning several Certifications. Carol partnered with Yale School of Management for a five year program for teaching executives leadership skills. Now after 27 years of Coaching Executives, CEOs, and Law Firm Partners get to their next level of leadership through effective communication, she is here with us this morning to share how resolving conflict and communicating the INTENT TO UNDERSTAND another person, even if it took a little more energy, has become part of her DNA and has helped her clients transform their workplace culture.



This program is valid for 1.25 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

Professionals In Human Resources Association (PIHRA) is recognized by the Society for Human Resource Management (SHRM) to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

This program has been approved for 1.25 HR (General) recertification credit hours through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute homepage at

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


Registration Rates

Category Pre-Registration Onsite
PIHRA Member $25 $25
Guest/Nonmember $40 $40
PIHRA Member In-Transition $15 $15
PIHRA Student Member $15 $15

Please RSVP at least 2 days in advance so we don't run out of food and chairs.
You can RSVP via our website by clicking on the gold button at the top, if you want to pay online with a credit card.
If you are paying at the door via check or cash, please email your RSVP to
Online registration closes on Monday, September 16, 2019 at 8:00pm. Registrations after this date will only be taken onsite.  


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Cancellation Policy

Please let us know in 2 days in advance so we won’t be charged. To cancel, please email us at 


Additional Information/Disclaimer

Registration and attendance at, or participation in, PIHRA programs and other activities constitutes an agreement by the registrant to our use and distribution (both now and in the future) of the attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such programs and activities.